Customizable Corporate Training Course - CC03
EFFECTIVE COMMUNICATION AND INTERPERSONAL SKILL AT WORK
The "Effective Communication and Interpersonal Skills at Work" course is designed to enhance employees' ability to communicate clearly and build strong interpersonal relationships within the workplace. This training focuses on developing key communication skills, including active listening, clarity in message delivery, and emotional intelligence, to foster better understanding and collaboration among team members. By improving these skills, employees can contribute to a more harmonious and productive work environment.
TRAINING DURATION
Customizable for One to Two Full-Day Training (6 to 16 Hours)
TARGET TRAINEE
Prepared for employees from Officer to Supervisor levels, accommodating a range of experiences and perspectives.
TRAINING OUTCOMES
Understand the Fundamentals of Effective Communication: Grasp the basic principles of effective communication and its importance in the workplace.
Enhance Active Listening Skills: Develop active listening techniques to understand and respond to messages more effectively.
Improve Clarity and Precision: Communicate messages clearly and concisely to avoid misunderstandings.
Build Strong Interpersonal Relationships: Foster positive relationships with colleagues through empathy and emotional intelligence.
Navigate Difficult Conversations: Handle challenging interactions with confidence and professionalism.
Promote Collaborative Work Environment: Encourage a culture of open communication and collaboration within teams.
TRAINING METHODOLOGY
INTERACTIVE CLASS
This approach involves active engagement between the trainer and participants. Instead of a traditional lecture format, it incorporates discussions, Q&A sessions, and interactive elements like polls or case studies to encourage participation and deeper understanding.
HANDS-ON PRACTICE
Participants engage in practical exercises and real-world applications of the concepts taught. This method helps solidify learning by allowing trainees to directly apply new skills and knowledge in simulated or real scenarios.
RESSOURCE ACCESS
Participants are provided with access to various learning materials and resources, such as reading materials, online tools, and reference guides. This ensures they have the necessary support to continue learning and applying skills after the training sessions.